EVGA Caught Sending Golden Samples of the SuperNova B3 to JonnyGuru

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An Overclock.web member, “shilka”, posted late final month over the failure of power protection in EVGA’s SuperNova B3 power provides, particularly the 450 and 850 W fashions. This provides to the issues first raised by Tom’s , one of whose review models created fireworks. Usually, for a product that has been on the marketplace for a while, as the B3 collection has, one might chalk up such incidents to a defective batch. However it seems that may not be the case, contemplating JonnyGuru additionally reviewed EVGA’s B3 and didn’t encounter any fireplace hazards.

It has subsequently emerged that the pattern supplied by EVGA to JonnyGuru was manufactured by Tremendous Flower, whose Leadex platform is well-known for its efficiency and high high quality. Aris of Tom’s (and TechPowerUp), nevertheless, purchased their review pattern from a retail outlet. The manufacturing of the latter had been outsourced to RSY, with (on this case) a ensuing decline in construct high quality. It’s stays unclear whether or not Tremendous Flower outsourced its manufacturing, or if EVGA is utilizing a number of suppliers or switched producers all collectively. Regardless, lesser high quality PSUs would seem to be in shops as compared to what was reviewed at JonnyGuru, arguably the most influential review website for PSUs.

After a number of days of silence, EVGA made a boilerplate assertion (to Legitreviews):

“EVGA stands behind its full line of merchandise, and the 5-Yr Guarantee on every B3 power provide demonstrates the confidence EVGA has in the high quality and security of every product shipped. If anybody has questions or issues, please contact EVGA Buyer Service and we’re more than pleased to help. In the uncommon occasion alternative unit is critical, EVGA will assist with a free Superior RMA on all EVGA SuperNOVA B3 Energy Provides.

As well as, the EVGA SuperNOVA B3 review samples, in addition to the manufacturing, have been all constructed at the very same certified facility.”

Doesn’t precisely clear issues up, does it? EVGA has a duty to be sure that its merchandise stays constant in features and efficiency throughout totally different manufacturing traces. The corporate has a superb fame for customer support, however providing to help prospects in these “uncommon situations” when “a alternative unit is critical” is considerably problematic. Not solely is there no point out of protection for broken by a malfunctioning PSU, however the SuperNova B3 line has been on the marketplace for roughly six months now, so there are doubtlessly so much of models on the market that may represent a hazard. On the different hand, these could possibly be remoted circumstances as one would count on different reviews of hassle to have emerged in the previous six months.Source: Legitreviews

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