Facebook outage boosts rivals, Apple’s best and worst apps, ‘Report a Problem’ returns to App Store – TechCrunch

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Welcome again to This Week in Apps, the weekly TechCrunch series that recaps the newest in mobile OS news, mobile functions and the general app economic system.

The app trade continues to develop, with a record 218 billion downloads and $143 billion in international shopper spend in 2020. Shoppers final 12 months additionally spent 3.5 trillion minutes utilizing apps on Android gadgets alone. And within the U.S., app utilization surged forward of the time spent watching reside TV. At present, the typical American watches 3.7 hours of reside TV per day, however now spends 4 hours per day on their mobile gadgets.

Apps aren’t simply a means to cross idle hours — they’re additionally a massive enterprise. In 2019, mobile-first corporations had a combined $544 billion valuation, 6.5x greater than these with out a mobile focus. In 2020, traders poured $73 billion in capital into mobile corporations — a determine that’s up 27% year-over-year.

This Week in Apps provides a means to sustain with this fast-moving trade in a single place with the newest from the world of apps, together with news, updates, startup fundings, mergers and acquisitions, and solutions about new apps and games to strive, too.

Would you like This Week in Apps in your inbox each Saturday? Join right here: techcrunch.com/newsletters

Winners from the Facebook outage

When Facebook went down for practically six hours on Monday, different apps noticed an instantaneous profit. Telegram, for instance, gained a huge inflow of 70 million extra customers, it stated. Different corporations did a fuller evaluation of how the outage performed out on this planet of mobile apps.

According to Sensor Tower, Snapchat noticed the largest improve on the social media front, with common time spent by present customers climbing by 23% week-over-week. Twitter, which had jokingly tweeted “howdy actually everybody,” grew that determine by 11% and TikTok noticed a 2% leap. When evaluating October 4 to the week-ago day, Snapchat noticed a 14% improve in periods, the report stated. Twitter noticed 5% session development week-over-week, however TikTok noticed a 1% dip.

However because the outage impacted extra than simply social networking — Facebook’s communication companies, together with Messenger and WhatsApp went down, too — rival chat apps additionally noticed some positive factors. This included a 15% time-spent bump in Sign and an 18% improve in Telegram. When it comes to periods, Sign and Telegram grew by 13% and 9%, respectively, when put next with September 27. As well as, each noticed a rise in installs, with Sign seeing practically 12x the installs from the day earlier than, reaching 881,000 downloads on the day of the outage. Telegram noticed 6.3 million installs and Viber gained 137,000.

Picture Credit: Sensor Tower

At Facebook, the declines in time spent had been vital. Instagram’s common time spent on Android dropped by 28% week-over-week. Facebook on Android was down 24%; WhatsApp was down 25%; and Messenger was down 20%.

Apple brings again the App Store’s “Report a Downside” feature

Apple made a change to its App Store by returning the “Report a Problem” link to App Store product pages throughout iOS 15, iPadOS 15 and macOS Monterey gadgets. The hyperlink provides a simple means for customers to report points they’re having with an app, together with whether or not it comprises offensive or unlawful content material, or whether or not it was making an attempt to rip-off customers out of their cash. Apple had eliminated the consumer-friendly “Report a Downside” button from the App Store years in the past, presumably to its detriment. New reports have suggested that lots of the prime apps are scams costing customers thousands and thousands and Apple has even been questioned by Congress over the scenario.

The “new” feature is at the moment accessible within the U.S., Canada, Australia and New Zealand, and will make its means to different markets over time. Nonetheless, the feature isn’t technically “new” within the sense that it had by no means earlier than existed on the App Store — a button like this used to have a distinguished place within the App Store’s early days.

When clicked, customers can be ready to choose from options like “Report a rip-off or fraud” and “Report offensive, abusive, or unlawful content material” at reportaproblem.apple.com. They will even give you the chance to report points with free apps that don’t embody in-app purchases.

The addition arrives after a variety of studies about high-profile App Store scams have made headlines. Scams had been even introduced up in an antitrust listening to Apple attended earlier this 12 months, when senators questioned why it wasn’t doing sufficient to shield customers. The return of the button appears to be the closest to an acknowledgment we'll get from Apple that combating fraud successfully could require public enter.

Apple’s apps get rated and reviewed

Picture Credit: Appfigures

With iOS 15, Apple started to permit customers to charge and review its personal first-party apps on the App Store for the primary time. That meant customers may now depart opinions for built-in apps like Mail, Music, Shares, Calculator and others that sometimes ship with the iPhone. Initially, among the apps weren't faring properly as customers lastly had a probability to provide their suggestions. For instance, Information began off with 2.5 stars as customers complained about nags to upgrade to Information+, promoting and different parts.

This week, Appfigures analyzed how the apps were doing as of October 5, 2021, to replicate the practically 33,000 scores they obtained over the primary couple of weeks. It discovered that essentially the most disliked apps included Mail, Podcasts, Information and Translate. The latter, a newer app within the Apple lineup, fared the worst. Translate was the lowest-rated app, with a 2.42 common star score globally off of 1,629 whole scores, Appfigures discovered. Information, Mail and Podcasts had been rated 2.55 stars, 2.98 stars and 2.44 stars, respectively.

Picture Credit: Appfigures

In the meantime, apps with scores over 4 stars included Discover My, Voice Memos, Compass, Measure, FaceTime, Notes, Health and Apple Pockets. A majority of Apple’s apps, nevertheless, had been within the 3-star vary. None obtained 5 stars or lower than 2.42.

When it comes to the variety of scores, Music and Maps led with 23% of the 32,953 scores that got here in over the previous couple of weeks. Worldwide, music had 4,431 scores, and Maps had 3,207 scores. They had been additionally the one apps with 3,000+ whole scores as of the time of publication.

Picture Credit: Appfigures

iOS Updates

  • iOS 15 customers observed they've began to see promotions for Apple’s companies within the Settings screen. Whereas Apple has used this spot up to now, Epic Video games CEO Tim Sweeney this week called out Apple for the observe, saying Apple is utilizing the Settings screen as an advert unit its opponents don’t have entry to. Apple was seen advertising Apple Music right here, for instance — however a rival like Spotify wouldn't give you the chance to use this identical prime actual property in the identical means.

Picture Credit: TechCrunch

  • Apple launched new metrics in App Analytics. The new analytics embody redownloads, whole downloads, proceeds, preorders and updates. Every metric will be displayed by territory, source kind, device and extra.
  • Apple reminded developers that its up to date App Store Pointers stated that each one app submissions beginning January 31, 2022 will want to provide an account deletion feature if in addition they provide account creation. The modifications had been previously announced alongside different, bigger updates targeted on slicing down on fraud and scams.
  • Apple launched iOS 15.1 beta 3, which added a new “Auto Macro” toggle that may permit you to disable the automated camera switching. It additionally added ProRes assist and fixed some of the issues with Apple Maps’ “Look Round” mode’s image high quality. In the meantime, Apple stopped code signing iOS 14.8 for some older iPhones.
  • Apple launched new coding guides for elementary college college students. The guides embody a new one-hour App Design session and different core coding ideas.

Android updates

  • Google introduced its next Pixel event would happen on October 19. The corporate stated it is going to formally introduce the Pixel 6 and Pixel 6 Professional, powered by its first custom mobile chip, Tensor.
  • Google released the Android 12 source code on Android Open Source Undertaking (AOSP). However not like in years previous, it didn’t additionally instantly launch the new OS to Android gadgets. As a substitute, it stated that Pixel device homeowners will nonetheless want to wait a few extra weeks for some Pixel-first exclusives and features. (Maybe to be introduced on the new occasion?) Android 12 will even attain different telephones later this 12 months, together with Samsung Galaxy, OnePlus, Oppo, Realme, Tecno, Vivo and Xiaomi gadgets.

Picture Credit: Google


  • Pinterest rolled out new features for advertisers and manufacturers to promote their merchandise to customers on its platform. A new “slideshow for collections” feature pulls merchandise from manufacturers’ catalogs and routinely turns them into a “collections advert,” which helps advertisers produce video-like content material. It’s additionally including assist for “service provider particulars,” which is able to permit manufacturers to showcase their values — like “responsibly sourced” and “inclusive” — on their profile. And firms can spotlight communities they’re a a part of, like “women-owned” or “Black-owned,” for instance. The corporate can also be increasing its Verified Service provider Program and is testing a new “Concept Advertisements with paid partnership” feature that's a joint partnership between creators and advertisers.
  • U.S. customers are expected to spend over 900 million hours on mobile purchasing apps throughout the vacation season, studies App Annie. This determine is up 20% year-over-year within the U.S. however different markets are on observe for will increase as properly. Within the U.Okay., customers are on observe for over 145 million hours in purchasing apps, up from 138 million final 12 months.
  • Amazon added a new feature to its U.S. purchasing app that may permit Prime members to ship items to anybody utilizing simply an electronic mail handle or phone quantity. When checkout is full, the present recipient will then obtain both an electronic mail or textual content that lets them settle for the present by offering Amazon with their most well-liked supply handle from their very own Amazon account.


  • Robinhood launched on-demand phone assist for all its 31 million customers. Customers with a query or account problem will now give you the chance to request a name contained in the Robinhood app, then obtain a name again from a assist agent. Beforehand, customers had been pushed towards messaging the corporate for assist.


Picture Credit: Snap

  • Snap introduced a collection of new instruments, packages and features that may enable creators on its platform to generate income. These embody the enlargement of a Gifting feature to worldwide creators, the enlargement of the Creator Market to embody Snap Stars (prime creators with verified accounts), the launch of a how-to useful resource referred to as the Creator Hub and a new means for Snapchat creators to be rewarded for making short-form video for its in-app TikTok rival, often called Highlight. Individually, it launched a new tool to assist encourage its younger customers to run for workplace.
  • Snapchat launched new tools and instructional assets geared toward stopping youthful customers from shopping for unlawful medicine on its platform. The corporate stated the aim of the new instruments is to maintain its customers secure from “the devastating impacts of the fentanyl disaster.” Among the many modifications, Snap says it improved its proactive detection capabilities to take away drug sellers from its platform earlier than they're ready to have interaction with customers. It additionally labored to enhance its in-app reporting instruments, and is including a new instructional portal when drug-related phrases are looked for within the app.
  • Instagram has largely changed TikTok in India, following the ban, a report from Rest of World discovered. Instagram itself has 210 million lively customers there, who're importing 6 million quick movies every day. The biggest native various is ShareChat’s Moj, with 2.5 million movies uploaded every day.
  • Instagram ditched IGTV. The corporate will no longer refer to its long-form video content material as “IGTV” and will as an alternative merge IGTV and Instagram Feed movies into a new format referred to as merely “Instagram Video.” It’s additionally rebranding the IGTV app as Instagram Video, which is able to embody every little thing however Reels (short-form) in addition to Reside movies.

Picture Credit: Instagram

  • Twitter is testing a new immediate that may warn you when a dialog has “unhealthy vibes.” The corporate stated the concept is to give individuals a heads-up in the event that they’re about to be part of a dialog that’s “heated or intense,” and hopes it will promote more healthy conversations.
  • Twitter is shutting down Scroll, the distraction-free studying service it acquired. It says the feature will develop into a a part of its premium Twitter Blue subscription sooner or later. Scroll had partnered with publishers to provide fast-loading, ad-free articles.


  • Google Pictures app on Android has added the power to edit and add metadata on pictures and movies, one thing customers have requested for a very long time. The performance was already accessible on iOS.


  • WhatsApp’s iOS beta added E2E encryption for backups. The feature is just accessible to choose beta testers on TestFlight in the interim. The corporate introduced final month it was getting ready to convey E2E to chat backups on iCloud and Google Drive.
  • Telegram says it gained a report 70 million new customers throughout Facebook’s six-hour outage on Monday. The corporate stated the expansion could have led to some slower than regular speeds within the Americas throughout that point.

Streaming & Leisure

Picture Credit: Netflix

  • Netflix brought its Shuffle Mode feature, “Play One thing,” to Android gadgets worldwide. The option will play one other film or present Netflix believes it's possible you'll like, based mostly on your pursuits and your prior viewing habits. These alternatives could embody a film or present you’re already watching however haven’t accomplished, a film or present on your watch checklist or a brand-new collection or movie that Netflix’s personalization algorithms counsel. The feature will later come to iOS.
  • Netflix additionally snagged the top spot on the App Store this week, thanks to the recognition of its new hit collection “Squid Sport.” The app hasn’t been No. 1 since at the least 2014.
  • YouTube is investing in podcasts. The company is hiring an an government to oversee its podcasting enterprise — a new place, Bloomberg stated. The platform already hosts a variety of podcasts, together with prime reveals like Joe Rogan and these from common YouTubers, like Logan Paul.
  • Spotify’s Anchor app, which offers podcasters with publishing instruments, joined the Spotify Viewers Community. The new audio advert market places Anchor’s creators within the attain of extra advertisers and campaigns.


  • Viral hit recreation Excessive Heels has topped 100 million downloads in lower than a 12 months, App Annie said. Zynga acquired the title when it bought hyper-casual recreation maker Rollic in April. Launched in December 2020, the sport was the No. 3 most downloaded hyper-casual recreation worldwide throughout H1 2021, and No. 6 amongst all games.


  • Tinder will provide customers in-app forex for maintaining their profile lively, in accordance to Bloomberg. The digital forex is rolling out in Australia first, earlier than heading to different markets, just like the U.S. It may be used to purchase premium features like Tremendous Likes and Enhance.

Auto & Transportation

  • Apple is alleged to be working on an enlargement of CarPlay that might permit it to extra instantly interoperate with automobile features, just like the AC, seat changes and extra, stated Bloomberg.
  • Google Maps launched eco-friendly routing within the U.S. The feature, which supplies drivers the selection between the quickest and most fuel-efficient route, is now reside for iOS and Android customers within the U.S., with assist in Europe launching in 2022.


  • 🍿 Paddle, a options supplier for subscription-based companies, announced a new in-app buying (IAP) system geared toward iOS builders that’s designed to be a drop-in substitute for Apple’s personal IAP. Paddle says its system will present builders with entry to buyer information all through their lifecycle; will provide a mixture of direct subscription administration and instruments to pause subscriptions; and will assist different cost mechanisms, like PayPal. It is going to additionally permit builders to handle their very own refunds. Plus, its charges could be 10% on transactions underneath $10 and 5% on transactions over $10 — lower than Apple. However Paddle’s complete product hinges on its perception that the court’s ruling within the Epic v. Apple lawsuit can be held up upon enchantment, and that the way in which Apple will interpret the ruling will permit cost system alternate options akin to Paddle’s to function. That’s not one thing Paddle at this level may definitively know.
  • Amazon added a new speech setting to the Alexa app on iOS and Android that may pressure Alexa to await a longer time period for a particular person to end talking. The feature is opt-in and may make the app helpful to these with a speech impairment.
  • Firefox Focus, the privacy-centric browser, was updated this week with a brand-new look, shortcuts and extra privateness controls. The browser now has new colours, a new brand and a darkish theme, as properly. Customers can now additionally create and add a new password that may be saved instantly within the browser, then used throughout mobile and desktop.
  • Universe, a mobile web site builder app, added superior inventive controls, enhanced themes, block features and extra to its grid-based net builder.

Authorities & Coverage

  • Dutch antitrust authority discovered that Apple’s rule requiring builders to use its in-app funds system is anticompetitive, Reuters reported. The investigation started in 2019, following complaints from Match, which stated Apple hindered it from direct communications with builders.
  • The U.Okay.’s comms, broadcast and, now, web regulator, Ofcom, stated video-sharing platforms within the U.Okay. can have to comply with new regulations designed to shield these underneath the age of 18 from dangerous content material. This consists of hate speech, movies or adverts possible to incite violence in protected teams, terrorist content material, baby intercourse abuse materials, racism and xenophobia. As well as to bigger video platforms like TikTok, Vimeo, Twitch, Snap, Triller and extra, the rules also apply to companies like OnlyFans, Recast, BitChute and others.

💰 Mark Cuban-backed fintech Otto raised $4.5 million in seed funding led by Unusual Capital. The app lets customers faucet into their automobile’s fairness for entry to credit score, permitting them to borrow at charges comparable to a commonplace bank card. Title loans are sometimes predatory, and Otto is providing a barely improved various, however by structuring this as credit score, not a mortgage, customers who make well timed funds can be ready to construct or enhance their credit score, even when they weren't certified for different bank cards.

🤝 Twitter offered mobile advert platform MoPub to advertising software maker AppLovin for $1.05 billion in cash. MoPub helped Twitter generate $188 million in income in 2020, however Twitter is now extra targeted on growing its personal owned and operated advert product as an alternative, as well as to the income technology it has deliberate from its different new features like reside audio rooms, subscriptions, creator instruments and extra.

💰 Facemoji, which makes a plug-and-play tech platform for including avatar techniques to mobile apps, raised $3 million in seed funding, led by Play Ventures. Twitter, which extra not often makes company investments, and Roosh Ventures additionally participated.

💰 German digital insurance coverage tech agency Getsafe raised $93 million in Sequence B funding for its app that enables prospects to purchase, handle and change their insurance coverage insurance policies and file claims. The app provides legal responsibility and contents insurance coverage, automotive insurance coverage, authorized insurance coverage and newly added dental insurance coverage. Traders embody Abacon Capital, Earlybird, CommerzVentures and Swiss Re.

💰 Copper Banking raised $9 million in seed funding for its digital banking service geared toward teenagers, which includes monetary educations into its product providing. Traders embody PSL Ventures, an arm of Pioneer Sq. Labs, in addition to Clocktower Ventures, Index Ventures Scout Fund, Launchpad Capital, Monetary Enterprise Studio, Maven Ventures, Fiat Ventures and Arnold Ventures.

💰 Singapore-based Seize raised its stake within the Indonesian mobile pockets supplier Ovo to round 90%, up from 39%, by buying stakes that had been owned by PT Tokopedia and Lippo Group, a submitting indicated.

💰 Matter raised a $7 million Series A led by GV to construct a higher studying app for the period of different media, newsletters and audio consumption of news and info. The app goals to compete with companies like Instapaper and Pocket by providing a fashionable various.

💰 Indonesian stock-trading app Ajaib raised $153 million in Sequence B funding led by DST World, the identical agency that backed Robinhood. Based by Stanford MBA classmates, the app — now a unicorn — targets younger, retail traders who're beginning to commerce online for the primary time. Different traders within the spherical embody Ribbit Capital, IVP, ICONIQ Capital, Insignia Ventures, Alpha JWC Ventures, SoftBank Ventures and Li Ka-shing’s Horizons Ventures.

💰 Upmesh, a service created to assist automate checkout from Facebook Reside streams, together with on mobile, raised $3 million in seed funding led by Leo Capital. The corporate is getting ready to construct its personal app that may permit customers to uncover new reside commerce sellers throughout social media platforms.

💰 Ladder, a life insurance coverage startup that works through an app, raised $100 million in a new spherical of funding co-led by Thomvest Ventures and OMERS Development Fairness. The corporate is on observe to problem $30 billion price of protection by the tip of 2021, and noticed its income develop 4.5x over the previous 12 months.


Picture Credit: Matter

A new app called Matter is providing a higher studying app that works with how individuals right now devour news and info. As a substitute of simply marking articles to save later, solely to by no means get learn, Matter spruces up the studying checklist expertise by providing different features to maintain customers extra engaged with what they’re studying — like personal and public highlighting, assist for commenting, a curated public feed and editors picks, assist for importing newsletters, audio playback of articles in a less-robotic sounding voice than rivals, and extra. Customers can discover and comply with others on Matter, which curates its content material based mostly on tweets from prime thinkers in addition to what its neighborhood publicly shares. The app is currently iOS only, however is growing a net and Android version sooner or later.


Picture Credit: Fireplace

A new startup referred to as Fireplace launched this week with what it hopes can be a extra compelling set of instruments for content material creation, distribution, measurement and monetization. The service provides a platform for reside and interactive reveals, which had earlier drawn Clubhouse comparisons. However Fireplace provides reside and on-demand programming in addition to the power to export and simulcast to different platforms. The app had been making waves throughout its beta interval thanks to monetary backing by Mark Cuban, who has additionally taken the uncommon step of naming himself as co-founder. He’s joined by former Googler, YouTuber and Node co-founder Falon Fatemiwho sold her last company to SugarCRM, and early Yammer worker Mike Ihbe. The platform is now exiting its beta interval, the place it was examined with greater than 500 creators whose collective viewers attain has topped 100 million, the corporate says. Fireplace is on the market on the net and iOS to begin. (Learn the complete review here on TechCrunch.)


Picture Credit: Welcome

Whenever you’re exploring a metropolis — whether or not one you’re visiting on your travels or your personal — there are a variety of instruments that may aid you discover out the place to go, what to see and what to do, like Google Maps, Yelp, TripAdvisor and others. However a startup referred to as Welcome thinks that right now’s set of instruments may very well be smarter and extra personalised to the people who use them. Its new app as an alternative makes use of “real-time” applied sciences to make suggestions that keep in mind a consumer’s preferences in addition to different particulars about their present context — just like the climate, season, visitors and the recognition of the place on the present time of day — so as to present a better-curated set of suggestions. The tip result's a metropolis information that features extra like a private concierge. (Learn the complete review here on TechCrunch.)

Halide 2.5 (Replace)

Picture Credit: Halide

With the iPhone 13 Professional, customers can now take pictures shut up — lower than an inch away from their topic — thanks to its assist for macro pictures. However now, there’s an option for everybody else, too. Halide’s popular camera app updated this week with a new feature that brings assist for macro pictures to all iPhone fashions from the iPhone 8 and up. Whereas the ultra-wide camera will nonetheless routinely focus on very-close topics, the corporate says, a separate mode unlocks highly effective instruments and processing particular to macro. To get began, you’ll faucet the “AF” button to swap from auto focus to guide focus. To then enter Macro Mode, you’ll faucet the flower icon — the common image for macro. Halide will study your accessible cameras and swap to whichever one has the shortest minimal focus distance. It then locks focus at that nearest level. You possibly can faucet wherever on-screen to modify focus or modify it manually. To make the feature work, it educated a neural network to upscale photographs in a means that produces “a lot sharper, smoother outcomes” than what you sometimes get in an editor, the corporate stated.


Source : TechCrunch

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Hello, my name is Noorridlo Alif Setyawan. I’m a digital marketer and freelance UI / UX designer based in Surakarta interested in digital marketing, graphic design and blogging. I am a young digital dreamer influenced by technology, design and people. I am a dreamer and a fanatic of all digital things. I love minimalist design and clean design.