How to Disable T-Mobile Video Throttling

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This information will clarify how to disable or choose-out of T-Mobile’s new “Binge-On” feature, which permits customers to watch limitless video on their mobile units with out utilizing their month-to-month knowledge. It sounds good, however Binge-On truly lowers 1080p or 720p HD video from our favourite suppliers to a decrease high quality that isn’t high-def, and leads to uneven and poor video high quality.

As part of T-Mobile’s Uncarrier strikes and knowledge-stash plans, again in November T-Mobile introduced Uncarrier X. Doubling knowledge for all easy selection plans, and revealed Binge-On. Letting customers watch as a lot Hulu, Netflix, HBO, and numerous different common video streaming providers with out worrying about going over their knowledge and getting an enormous invoice on the finish of the month.

Learn: 9 Causes I Switched to T-Mobile

The issue with this “feature” permitting all T-Mobile customers limitless video playback, is it’s enabled by default. Not one thing you possibly can signal-up for. Which means most T-Mobile clients mechanically began seeing poor high quality video final month, most notably on Netflix, HBO, and extra lately YouTube. Learn on to learn how to disable this, and get your high high quality video again.

The video above is from the announcement, the place T-Mobile is hyping up its new promotion permitting clients to take pleasure in as a lot video as they need. It sounds good, however we’re getting numerous complaints from customers that video seems horrible.

These with the Samsung Galaxy S6, iPhone 6s, LG G4 and lots of different telephones have telephones with 1080p HD shows, and even greater. The Galaxy S6 is 2560 x 1440, or Quad-HD. Which means 4x greater than 720p HD. Films from Netflix or YouTube look superb on these HD screens, however T-Mobile’s Binge-On feature lowers all video to 480p decision mechanically. Customers haven't any selection. It’s uneven, not very clear or crisp, however runs clean with none lag or buffering. It makes issues simpler on T-Mobile’s network, makes use of almost 3x much less knowledge, which is why T-Mobile is giving everybody video streaming free of charge.

As of proper now these on T-Mobile  Easy Selection plans can take pleasure in limitless video streaming which doesn’t use their month-to-month knowledge plan, on these suppliers: Crackle, Encore, ESPN, Fox Sports activities, Fox Sports activities Go, HBO Now, HBO Go, Hulu, MLB, Movieplex, NBC Sports activities, Netflix, Sling TV, Sling Field, SHOWTIME, STARZ, T-Mobile TV, Univision Deportes, Ustream, Vessel, Vevo, VUDU, DirecTV, and Go90. Lacking from this record is YouTube, who isn’t a companion with T-Mobile.

Nevertheless, this morning studies surfaced that T-Mobile isn’t being utterly trustworthy, they usually’ve truly been decreasing the standard of all video customers watch over a T-Mobile connection. The Wall Road Journal confirmed that YouTube is upset that each one its video being performed on T-Mobile units is throttled down to decrease high quality with out the customers consent, and appears horrible. We tried it ourselves. Under, on the left is AT&T the place we will change the standard of YouTube video to something we would like, and on the suitable is T-Mobile, which blocks the option utterly.

AT&T (Left) vs T-Mobile (Right)

AT&T (Left) vs T-Mobile (Proper)

We’re nonetheless ready to hear from T-Mobile, however both means, hundreds of thousands of T-Mobile clients possible need this disabled so as to get HD video again. Customers with another service or who disable T-Mobile’s “feature” have full high definition video playback at 720p and even 1080p full HD like our HDTV’s in the lounge.


Again to the difficulty at hand, which is disabling T-Mobile’s Binge-On feature which throttles video to a decrease high quality. Under are the directions to disable this, and get HD video again. For those who disable this feature, any video customers watch on a T-Mobile device will rely in the direction of their knowledge cap, and overage fees might apply.



Primarily it’s take pleasure in common video however danger going over your knowledge cap, or let T-Mobile throttle it to a decrease high quality, and watch as a lot as you’d like. Right here’s how to disable T-Mobile video throttling.

Customers will want to signal into their account both within the T-Mobile My Account app on their phone, or at

  1. Navigate to My Account or your Profile
  2. Choose Media Settings
  3. Disable Binge-On or Flip it OFF

As soon as Binge-On has been disabled video will not be throttled, and customers ought to have common high high quality video again. Sadly Binge-On is enabled by default even for these with really limitless knowledge, which means almost everybody has decrease high quality video playback.

These on totally different plans, like pre-paid, could have to use a unique set of directions to disable Binge-On, right here’s the complete directions offered by T-Mobile.

Screen Shot 2015-12-23 at 11.27.36 AM

As a reminder, as soon as customers disable or flip off Binge-On, any video streaming providers will rely in the direction of your knowledge cap, and customers might go over their month-to-month knowledge restrict. So use warning, watch how a lot knowledge you employ, or just take pleasure in video playback on T-Mobile units with a WiFi connection as an alternative.

We’d recommend all customers with limitless knowledge disable Binge-On of their profile, and lots of others ought to do the identical so as to get HD video again on their smartphones and tablets. At any time customers can head again into My Profile, and re-enable Binge-On, so as to forestall going over their knowledge utilization.